Ashen Glide
Home About Services Blog Contact

Cookie Policy

How we use cookies and similar technologies on our website

Last Updated: December 19, 2024

Effective Date: January 1, 2025

Introduction

This Cookie Policy explains how Ashen Glide ("we," "our," or "us") uses cookies and similar tracking technologies on our website at ashen-glide.com. This policy should be read alongside our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies as described in this policy, unless you have disabled them through your cookie preferences.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies contain information about your use of our website and can be used to recognize your device when you return to our site. They help us provide you with a better experience and allow us to improve our services.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled.

  • Session Cookies: Enable basic website functionality and expire when you close your browser
  • Security Cookies: Protect against fraudulent activity and ensure secure connections
  • Form Submission Cookies: Remember form data to prevent loss during submission
  • Cookie Consent Cookies: Store your cookie preferences and consent choices

Examples of Essential Cookies:

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains session security Session
form_data Prevents form data loss 24 hours

Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve its performance and user experience.

  • Google Analytics: Tracks website usage, page views, and user behavior
  • Performance Monitoring: Identifies website errors and loading issues
  • User Journey Tracking: Helps us understand how visitors navigate our site

Examples of Analytics Cookies:

Cookie Name Purpose Duration
_ga Google Analytics main cookie 2 years
_gid Google Analytics session tracking 24 hours
analytics_enabled Tracks analytics consent status 30 days

Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

  • Social Media Integration: Enable sharing functionality for Facebook, Instagram, etc.
  • Advertising Networks: Help display relevant ads on other websites
  • Conversion Tracking: Measure the effectiveness of our marketing efforts

Examples of Marketing Cookies:

Cookie Name Purpose Duration
_fbp Facebook Pixel tracking 90 days
marketing_enabled Tracks marketing consent status 30 days
utm_source Tracks marketing campaign source 30 days

Managing Your Cookie Preferences

Cookie Preference Center

You can manage your cookie preferences at any time using our cookie preference center. Click the button below to open your settings:

Browser Settings

You can also control cookies through your web browser settings:

Google Chrome

Settings → Privacy and Security → Site Settings → Cookies and site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Site permissions → Cookies and site data

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our website:

  • Essential Cookies: Website may not function properly
  • Analytics Cookies: We cannot improve user experience based on usage data
  • Marketing Cookies: You may see less relevant content and advertisements

Third-Party Cookies

External Services

Our website may include content from third-party services that may set their own cookies:

Google Services

  • Google Analytics: Website analytics and reporting
  • Google Fonts: Web font delivery
  • reCAPTCHA: Spam protection for forms

Google Privacy Policy

Social Media

  • Facebook: Social sharing and pixels
  • Instagram: Content embedding
  • LinkedIn: Professional networking features

Each platform has its own privacy policy governing cookie use

Other Services

  • CDN Providers: Content delivery and performance
  • Email Services: Newsletter and communication tools
  • Chat Widgets: Customer support features

Mobile App Tracking

While we currently operate a web-based service, if we develop mobile applications in the future, they may use similar tracking technologies:

  • Device Identifiers: Unique identifiers for analytics
  • App Analytics: Usage statistics and performance metrics
  • Push Notifications: Service updates and communications
  • Location Services: For appointment scheduling and logistics

Cookie Updates and Changes

We may update this Cookie Policy from time to time to reflect:

  • Changes in our use of cookies and tracking technologies
  • New third-party services or integrations
  • Updates to legal requirements or industry standards
  • Improvements to our website functionality

When we make significant changes, we will notify you through our cookie consent banner and update the "Last Updated" date at the top of this policy.

Legal Basis for Cookie Use

Under Australian Privacy Law

Our legal basis for using cookies includes:

  • Legitimate Interest: Essential cookies for website functionality and security
  • Consent: Analytics and marketing cookies (with your explicit consent)
  • Contract Performance: Cookies necessary to provide requested services

International Compliance

For international visitors, we also comply with:

  • GDPR (EU): Explicit consent for non-essential cookies
  • CCPA (California): Right to opt-out of cookie-based tracking
  • ePrivacy Directive: Cookie consent requirements

Your Rights

Regarding cookies and tracking, you have the right to:

  • Be Informed: Know what cookies we use and why
  • Give Consent: Actively choose which cookies to accept
  • Withdraw Consent: Change your preferences at any time
  • Access Data: Request information about data collected through cookies
  • Delete Data: Request deletion of cookie-collected data
  • Data Portability: Receive your data in a portable format

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email

[email protected]

Phone

+61 8 8674 6805

Address

Ashen Glide
14 Hardy St
Risdon Park SA 5540
Australia

Additional Resources

For more information about cookies and online privacy:

  • Office of the Australian Information Commissioner (OAIC)
  • All About Cookies
  • Cookiepedia
  • Your Online Choices Australia

Ashen Glide

Your trusted partner in Australian antiques and collectibles since 1985.

Quick Links

  • About Us
  • Services
  • Blog
  • Contact

Services

  • Appraisals
  • Buying & Selling
  • Restoration
  • Education

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2024 Ashen Glide. All rights reserved. | 14 Hardy St, Risdon Park SA 5540 | +61 8 8674 6805